1. Introduction
At Onyx & Gold, we are your premier media production experts. We specialise in creating compelling videography for commercials, marketing campaigns, and brand elevation. Our services also extend to top-notch podcast production, captivating book publications, and a range of additional media solutions. Whether you’re looking to enhance your brand or craft unforgettable content, we have the expertise to bring your vision to life.
2. Data Collected
Data Storage Location
Onyx & Gold operates web servers hosted in the UK. We ensure that your data is stored securely and processed in accordance with GDPR. For details on our hosting provider’s data protection practices, please review their privacy policy.
Registration Data
When you register on our website, we collect your name, email address, and any additional information you provide. You can view, edit, or delete your personal information at any time. Website administrators have access to this information to manage your account and provide support.
Service-Specific Data
- Publications: When purchasing or inquiring about our books, we collect and store purchase details and contact information necessary for processing orders and providing customer support.
- Videography: For our videography services, including mobile videography, we collect data related to the video projects, such as recordings and related metadata.
- Studio Space & Podcast Studio Hire: We collect information about bookings and use of our studio spaces, including personal details of those booking and using the facilities.
- Happily Ever After Podcast (HEAP): We collect audio and video recordings from wedding events, including responses to curated questions, used to create personalised keepsakes.
- Blah Blah Blah Podcast: We offer both on-location and studio podcast recording services. We collect data related to your podcast recordings, including audio files and any additional content or information provided during the recording sessions.
Contact Form Data
Information submitted through our contact form is sent to our company email, hosted on secure servers. This data is used solely for customer service purposes and is not shared with third parties for marketing.
Cookies
We use cookies to enhance your browsing experience. Cookies are small text files placed on your device to remember preferences and improve site functionality. You can manage or disable cookies through your browser settings. For more information, see our Cookies section below.
3. Embedded Content
Our site may include embedded content from third-party sites, such as YouTube videos, Facebook widgets, and Twitter feeds. These sites may collect data about you, use cookies, and track your interactions. Please review their privacy policies for more details:
- YouTube Privacy Policy: YouTube Privacy Policy
- Facebook Privacy Policy: Facebook Privacy Policy
- Twitter Privacy Policy: Twitter Privacy Policy
4. Cookies
We use the following types of cookies on our site:
- Necessary Cookies: Essential for site functionality, such as session management (e.g., PHPSESSID).
- Preferences Cookies: Used to remember user preferences and settings.
- Analytics Cookies: To monitor and analyse site usage anonymously (e.g., Google Analytics). You can opt out here: Google Analytics Opt-out.
5. Who Has Access To Your Data
Access to your personal data is restricted to:
- Our system administrators for account management and technical support.
- Authorised staff for processing and handling service requests.
6. Marketing Data
We may use your personal data for marketing purposes, including sending you information about our products and services that may be of interest to you. You have the right to opt out of receiving such communications. If you prefer not to receive marketing materials, please specify this preference before or at the time of entering into a contract with us. We will respect your choice and ensure that your data is not used for marketing purposes if you indicate so.
7. Third-Party Access To Your Data
We do not share your personal data with third parties except as necessary for providing our services. For example:
- Hosting Providers: Our web hosting provider ensures GDPR compliance.
- Service Providers: We use third-party services for support and communication, bound by data protection agreements.Th
8. How Long We Retain Your Data
We retain personal data for as long as necessary to fulfill the purposes for which it was collected. You can request the deletion of your data at any time, subject to legal or contractual obligations.
9. Security Measures
We use SSL/HTTPS encryption to protect your data during transmission. In the event of a data breach, we will take immediate action to secure our systems, notify affected users, and prevent future breaches.
10. Your Data Rights
Under GDPR, you have the right to access, rectify, or delete your personal data. You can also request a copy of your data or object to its processing. For more information or to exercise your rights, please contact us.
11. Third Party Websites
12. Release of Your Data for Legal Purposes
We may disclose your data if required by law or in response to legal requests. We will make reasonable efforts to notify you before disclosing your data, except where prohibited by law
13. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@onyxn.gold.
